All transactions are SSL encrypted. SHIPPING POLICY United States and Canada: Shipped using EMS and can be tracked on http://usps.com or for Canada http://canadapost.ca All items are sent with tracking
All items sent with EMS automatically have $100 insurance for FREE International Shipping: EMS Shipping usually 7 days Customers Requesting Shipment to: Italy, Netherlands, and countries outside of Asia, North America, and Western Europe must contact us for extra information before ordering. You can always check your tracking at Click here for tracking search RETURNS/REFUNDS/EXCHANGES POLICY By shopping at www.sbkicks.com you agree to our Returns and Exchanges policy and are bound to follow it in the event of return regardless of the circumstances. Returns need to be made within 7 days of receipt of the item with USPS tracking, anything beyond that cannot be returned. Please note that all sales on SBKICKS.com should be considered final sale and no cancellations of orders will be permitted, it is our express intent to discourage returns all items are mailed to the on file address and can only be returned with our permission and sole discretion. EXCHANGES Although SBKICKS does not charge buyers shipping separate from the cost of the item paid by the buyer in the event of an exchange, the Buyer must subtract the shipping cost incurred by SBKICKS in sending the item to the buyer as well the buyer is fully responsible in paying for the shipping of the returned item back to SBKICKS. The rates of shipping that SBKICKS is charged is 25 USD which is non-refundable
The return address is different based on your region and before even beginning the returns process we require that you pay the returns/exchanges shipping fee of 25$ and email us when you have paid the fee in order to get our returns address, to pay the fee visit http://sbkicks.com/shipping-fee.html - this fee must be paid for each returned item not only for the order itself.We reserve the right to reject exchanges for any reason. If the method chosen by the buyer for returns does not include tracking or insurance the buyer agrees to assume the risk of the item being lost in transit and a refund cannot be issued until the item is returned to SBKICKS in perfect condition including box, tags, etc. where applicable and not worn, damaged, or used in any way that would inhibit the ability to resell the item.
Prior to any return or exchange being granted the buyer must complete the following form CLICK HERE Returns/EXCHANGES FORM RETURNS FOR MONEY BACK Furthermore, in the event of a Return for money back the order is subject to a 35$ per item restocking fee. The restocking fee needs to be paid prior to us providing the return address, to pay the restocking fee visit: CLICK HERE TO PAY RESTOCKING FEE PAYMENT POLICY
For a comprehensive guide on how to pay please visit Payment Support Page We accept the following credit cards directly with our Merchant account: Visa, Mastercard, Visa Electron, MC Maestro, Direct Debit. Payment may also be made using wire transfer, western union, or moneybookers.com please contact us for these account details. |
